Orders
Shipping & returns
How your board gets to you, and what to do if it needs to come back.
Draft · The bracketed details are placeholders until launch.
Shipping
- Where we ship. [United States]
- When it ships. [Within N business days of your order]
- Carrier and cost. [Carrier · flat rate or free over $X]
- Tracking. We email a tracking link as soon as your board ships.
Returns
Changed your mind? Return your board within [30] days of delivery for a refund.
- How to start. Email [email protected] with your order number. We'll reply with return instructions.
- Condition. [With all its parts · original packaging or not]
- Return shipping. [Who pays]
- Refunds. [Issued to your original payment method within N days of receiving the return]
Warranty
Every board is covered for [1 year] against defects in materials and workmanship. If something fails, write to us and we'll repair or replace it.
[What isn't covered: for example physical damage, water damage, or using a different power supply.]
Arrived damaged or not working?
Sorry about that. Email [email protected] within [7] days of delivery with your order number and a photo, and we'll send a replacement.